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Security/Communications Construction Project Lead, Braintree, MA   (Norfolk County)

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Reported 01/11/2020 12:00 AM
Project Title

Unified-Communications-as-a-Service (UCaaS) and Contact Center (CC) Service Systems
Physical Address View project details and contacts
City, State (County) Braintree, MA   (Norfolk County)
Category(s) Single Trades
Sub-Category(s) Security/Communications
Contracting Method Competitive Bids.
Project Status Request for Proposals (RFP)
Bids Due View project details and contacts
Estimated Value
Plans Available from State Agency
Owner View project details and contacts
Architect View project details and contacts
Description

Modern cloud-hosted, voice over IP (VOIP) unified-communications-as-a-service (UCaaS) and contact center (CC) telephony system to enhance internal communications and presence, increase collaboration and conferencing across units, address existing telephony challenges and enhance contact center functionality and its automatic call distribution system (ACD) for accepting and routing calls for its Abuse Reporting Hotline.
Details

Division 27 - Communications, Common Work Results for Communications.
Division 28 - Electronic Safety and Security, Common Work Results for Electronic Safety and Security.
Bidder's List View project details and contacts
Prospective Bidders View project details and contacts
Project Documents
 Engineered Spec Sheet
 Architectural Plans
 Other Documents