Janitorial Services - TowneBank Center, Wendell H. Murphy Center, Tuffy Terrace

The University will provide all cleaning supplies needed to maintain the facility. These supplies will include, but not be limited to, mops, buckets, rags, brooms, cleaning agents, biohazard spill kits, soaps, gloves, plungers, trash bags, and paper products (toilet tissue and paper towels). There will be a mandatory orientation prior to the start of each football season. The orientation will cover policies and will include a facility walkthrough. All supplier employees shall attend this orientation. All attendants shall be on site at least two and a half (2.5) hours prior to kick off and remain on site until the post-game cleaning is complete. The University will provide attendants with polos and will expect each employee to project a professional appearance and attitude. Professional appearance to include: khaki pants, polo (provided by NC State Athletics) and an NC State hat (if provided by NC State Athletics, however not mandatory). The total time for attendants for each game shall not exceed eight (8) hours on game day. No additional payments will be made if the event exceeds eight (8) hours. The awarded supplier shall provide a minimum of six (6) attendants (3 women & 3 men) and two (2) supervisors on the day of all scheduled events to service the club level, public restrooms, and levels 2, 3, and 4. Supervisors will need to have the ability to communicate with the University and with their employees at all times. Two (2) attendants (1 female and 1 male) and one (1) supervisor will be responsible for trash removal for all floors and checking restrooms and press area on 3rd and 4th floors. Duties will include Clean/mop restroom floors as needed during the football games/events. Keep sinks, toilets, and urinals clean and free of trash. Keep restrooms stocked with paper products and soap. Wipe down tables. Keep the floor free of all paper and trash. Pull full trash bags and reline cans. 2 Remove trash from the building and put it in the dumpster on site at designated times using designated elevators. Respond to emergency cleaning issues i.e.: spills. Notify the University's Facilities' office of any malfunctions/emergencies during the event. Clean up biohazard spills in suites, hallways, common bathrooms, lobbies and elevator Remaining attendants to be stationed on 1st floor and duties shall include: Clean/mop restroom floors as needed during the football games/events. Keep sinks, toilets, and urinals clean and free of trash. Keep restrooms stocked with paper products and soap. Wipe down tables. Keep the floor free of all paper and trash. Pull full trash bags and reline cans Respond to emergency cleaning issues i.e.: spills. Notify University Facilities' office of any malfunctions/emergencies during the event. Janitorial services required during post game cleaning: No post game cleaning may be started until area is empty (i.e. patrons, University Dining employees, members of the press, University employees). Clean up biohazard spills in the outside seating area, club level common areas, lobbies, common bathrooms, and elevators Club Level (1st floor) Interior/Exterior seating on club level Empty all liquid from drink cups into a bucket, when the bucket is full, empty into the drain in the janitor's closet. Throw cups into trash. Remove all recycling and trash and deposit it into a dumpster on site. 2nd & 3rd Floor-Suites-Lower seating area only Empty all liquid from drink cups into a bucket, when the bucket is full, empty into the drain in the janitor's closet. Throw cups into trash Remove all recycling and trash and deposit it into a dumpster on site. Hallways and public restrooms Remove all recycling and trash and deposit it into a dumpster on site. 4th Floor-Suites and public restrooms Empty all liquid from drink cups into a bucket, when the bucket is full, empty into the drain in the janitor's closet. Throw cups into trash. Remove all recycling and trash and deposit it into a dumpster on site. Services required the day after a football game: Cleaning of the facility the day after a football game will begin no earlier than 7:00 a.m. and shall be completed no later than 3:00 p.m. that same day. The Supplier's supervisor shall remain on site during the entire cleaning process. Contractor to provide their own vacuums for the day after a football game cleaning. Punch list items will be listed in writing and completed before the 3:00 pm deadline. The Supplier shall perform each of the following tasks after each event: Club Level (1st Floor)-Interior Remove all recycling and dispose of it in a dumpster on site. Location to be determined. Clean all inside windows using soap and water, squeegee, and paper towel only. Clean window sills with disinfectant cleaner. Wipe down all counter tops in the drink areas using a disinfectant cleaner. Wipe down all sides of drink areas using a disinfectant cleaner. Sweep and mop tile floors in drink areas. Dust all wood furniture with a damp cloth (water only). Clean leather couches and chairs with disinfectant cleaner. Clean cup holders in all couches and chairs with disinfectant cleaner. Wipe all cloth chairs with clean, dry cloth and vacuum cushions. Clean all table tops with disinfectant cleaner. Sweep and mop floors in rest rooms. Clean all bathroom countertops with disinfectant cleaner. Hand clean toilets and urinals with bowl cleaner. Restock all paper products in bathrooms. Wipe all walls, stall dividers and doors clean with disinfectant cleaner. Clean mirrors with soap and water, squeegee, and paper towel only. Clean kick plates and push plates with stainless steel cleaner. Clean stainless steel trash cans with stainless steel cleaner. Clean stainless steel paper towel dispenser with stainless steel cleaner. Clean all water fountains with stainless steel cleaner. Wipe inside and outside of all trash cans with disinfectant cleaner. Wipe inside and outside of all recycling containers with disinfectant cleaner. Vacuum all carpeted areas. Sweep and mop elevator lobbies. Wipe elevator doors with damp cloth (water only). Exterior Clean windows with soap and water, squeegee, and paper towel only. Clean panic bars with disinfectant cleaner. Sweep and mop seating area and stairs. Squeegee away all standing water. Wipe down all chairs with disinfectant cleaner. Clean all cup holders with disinfectant cleaner. Clean tables with stainless steel cleaner. Wipe counter top with disinfectant cleaner 2nd and 3rd Floor-Private suites, hallways, and public restrooms Remove recycling and deposit it in a dumpster on site. Location to be determined. Wipe all countertops with disinfectant cleaner. Wipe all sides of all cabinets with disinfectant cleaner. Clean sinks with disinfectant cleaner. Clean mirrors with soap and water, squeegee, and paper towel only. Clean leather furniture with disinfectant cleaner. Dust wood furniture with damp cloth (water only). Wipe down cloth furniture with clean, dry cloth and vacuum cushions. Vacuum, then clean black stadium seats with disinfectant cleaner. Clean red stadium seats with disinfectant cleaner (i.e. dust frames, clean cup holders, wipe armrests). Vacuum stadium seat cushions. Wipe inside and outside of all trash cans with disinfectant cleaner. Wipe inside and outside of all recycling containers with disinfectant cleaner. Clean windows with soap and water, squeegee, and paper towels only. Clean window sills and dust blinds in hallways and window sills in suites. Vacuum all carpeted areas. Clean all water fountains with stainless steel cleaner. Clean kick plates and push plates with stainless steel cleaner. Clean stainless steel trash cans with stainless steel cleaner. Clean stainless steel paper towel dispensers with stainless steel cleaner. Sweep and mop restroom floors. Hand clean toilets and urinals using bowl cleaner. Clean all sinks with disinfectant cleaner. Restock all paper products in all suite bathrooms. Wipe all walls, stall dividers and doors clean with disinfectant cleaner. Sweep and mop elevator lobbies. Wipe down elevator doors with stainless steel cleaner. Direct all inquiries (via email) concerning this RFP to: Joel Johnson NC State University Procurement Services Department Email: jdjohn25@ncsu.edu Questions concerning the RFP requirements must be submitted in writing via email to jdjohn25@ncsu.edu, Subject Line: RFP #63-JDJ913365 - Questions, no later than 5:00 P.M. on Thursday, April 6, 2023. Questions will be answered in the form of an addendum to this RFP. No other contact with university representatives regarding this RFP is allowed during the proposal process. Attempts to obtain information directly from university personnel, or by any other means, may subject your proposal response to rejection

Division 01 -	General Requirements.
Division 10 -	Specialties.
Division 11 -	Equipment.