Custodial Services

Provide custodial services to buildings listed in custodial inventory at Naval Surface Warfare Center, Carderock, West Bethesda, MD. The Contractor shall furnish all labor, supervision, management, tools, materials, equipment, facilities, transportation, incidental engineering, and other items necessary to provide the services outlined in the Performance Work Statement (PWS). This is a combination of performance-based contract that is comprised of both Recurring Work and Non-Recurring Work Items. Recurring Work: The Contractor shall provide custodial services to buildings to ensure facilities are clean. The Contractor shall provide all labor, supervision, cleaning equipment, and supplies to perform the cleaning services. The Contractor's cleaning techniques and products shall protect the integrity of surfaces, finishes, and floor coverings. The Contractor shall use all cleaning products in accordance with directions provided by the manufacturer. The Contractor shall develop and submit an Annual Work Schedule for custodial services. Space Cleaning: The Contractor shall move furniture in buildings and other items prior to performance of services and return such to their original positions upon completion of services. Custodial inventory with specified service classes are provided in Attachment 001. The Contractor shall clean within the specified Service Classes. Emptying Waste Containers: The Contractor shall empty waste containers and ensure the interior and exterior of the waste containers are clean. Waterproof liners shall be provided by the Contractor and replaced when soiled or unserviceable. The Contractor shall collect and dispose of items placed adjacent to waste containers and marked "TRASH." Waste collection excludes individual items that exceed 20 pounds in weight. All waste that is dropped during the waste removal process shall be picked up and properly disposed. All spills that occur during the waste removal process shall be and properly treated and cleaned. All waste shall be moved to designated refuse containers. The Contractor shall perform services at the specified frequencies. Emptying Recycling Containers: The Contractor shall empty recycling containers and ensure they are clean. The Contractor shall collect and dispose of items placed adjacent to recycling containers and marked "RECYCLE." Waste collection excludes individual items that exceed 20 pounds in weight. All recyclable material that is dropped during the removal process shall be picked up and properly disposed. The Contractor shall collect all recyclable material from desk-side recycling containers and/or interior collection points unless otherwise specified based on Service Classes. All recyclable material shall be moved to building collection site. *Unless marked "RECYCLE" papers/ documents, the Contractor shall not remove personal items. In the event such items are found stacked on top of a recycle container, the Contractor shall leave those items as is, document and notify the COR, as soon as possible. The Contractor shall perform services at the specified frequencies. Low Area Cleaning: The Contractor shall provide low area cleaning services to ensure surface areas are clean. Low area cleaning includes all furniture and fixtures (e.g., partitions, radiators, equipment, hand railings in stairways, grills, ledges, sills, walls, doors, light fixtures, chalk and dry boards and trays, miscellaneous hardware and bright metal work) to a maximum height of 7'-0" above floor level. Low area cleaning does not include desktops of occupied cubicles or offices. Areas to receive low area cleaning are identified on the Custodial Inventory provided. The Contractor shall perform services at the specified frequencies. Kitchenette, Lunch/Break Room and Kitchen Cleaning: The Contractor shall provide cleaning services in lunch/break room and kitchen areas to ensure areas are clean and sanitary. Employee lunch/break room and kitchen areas shall include sinks, countertops, trash containers, cooking equipment, coffee makers, and dining areas. Where present, soap and paper towel dispensers shall be refilled. The Contractor shall collect all waste from lunch/break room areas. All waste shall be moved to designated refuse containers. The Contractor shall pick-up and clean all waste that is dropped during the waste removal process. The Contractor shall perform services at the specified frequencies. High Area Cleaning: The Contractor shall provide high area cleaning services to ensure surfaces are clean. High area cleaning includes all areas that are vertical and horizontal surfaces above 7'-0" from floor level, including overhead piping, light fixtures, heating and air conditioning vents and ceiling areas. The Contractor shall clean the exterior and interior surfaces of the light fixture. The Contractor shall ensure that overhead fixtures are protected from damage. High area cleaning includes removal of all debris created, including debris falling into low areas. The Contractor shall perform services at the specified frequencies. Interior Window Cleaning: The Contractor shall clean window surfaces and adjacent areas. The Contractor shall perform services at the specified frequencies. Window Blinds Cleaning: The Contractor shall clean window blinds to ensure they are clean and available for use in a timely manner. Contractor shall clean both sides of blinds. The Contractor may remove blinds for cleaning. If removed for cleaning, the Contractor shall return cleaned blinds to their original location and same operational condition within two (2) working days. The Contractor shall perform services at the specified frequencies. Entrance Cleaning: The Contractor shall clean doors and all associated glass of the entrance. Entrances surfaces include but are not limited to doors, associated transoms, and sidelights. When the entry is an atrium entrance the Contractor shall clean both sets of doors and all associated glass. The Contractor shall ensure that surfaces are free of all dirt and provide a clear, streak-, smudge- and mark-free appearance regardless of height. The Contractor shall clean glass surfaces on both sides and for the full height of the glass. The Contractor shall ensure doors are clean and free of all dirt and marks. The Contractor shall perform services at the specified frequencies. Interior Glass Surfaces Cleaning: The Contractor shall clean all interior glass to ensure glass surfaces are clean. Glass surfaces include but are not limited to interior doors, display cases, partitions, and walls. Glass surfaces are to be cleaned on both sides and for the full height of the glass. The Contractor shall perform services at the specified frequencies. Drinking Fountains Cleaning: The Contractor shall clean drinking fountains to ensure they are clean, and sanitary. The Contractor shall properly disinfect drinking fountain surfaces. The Contractor shall perform services at the specified frequencies. Floor Care: The Contractor shall provide floor care services to ensure they are clean. The Contractor shall move furniture, non-permanent rugs and other floor coverings prior to floor care services. The Contractor shall return furniture, rugs, floor coverings, and other items moved during services to its original position. When caring for raised deck floors, the Contractor shall ensure that all items below the floor are protected from damage. The Contractor shall perform floor care services in a manner that minimizes interference with daily operations. The Contractor shall post warning signs and barricades in areas of floor care operations, as appropriate, to ensure personnel safety. The Contractor shall clean floors consistent with the specified Service Class. The Contractor shall perform services at the specified frequencies. Sweeping and Dust Mopping: The Contractor shall sweep or dust mop uncarpeted floors to ensure floors are free of debris and dust. The Contractor shall sweep or dust mop uncarpeted floors, including stairwells and elevators. The Contractor shall perform services at the specified frequencies. Vacuuming Carpets and Rugs: The Contractor shall vacuum carpets and rugs to ensure they are free of debris and dust. Contractor shall provide spot cleaning as needed. The Contractor shall perform services at the specified frequencies. Cleaning Walk-off Mats: The Contractor shall clean the walk-off mats and surfaces below the mats to ensure mats and surfaces are clean. The Contractor shall return mats to their original locations after cleaning. The Contractor shall notify the COR when walk-off mats are defective, missing, or not serviceable. The Contractor shall perform services at the specified frequencies. Spray Cleaning and Buffing: The Contractor shall spray clean and buff floors. The Contractor shall ensure there is no buildup or residue on baseboards, mop boards, cove base, and kick plates. The Contractor shall use floor products that result in a non-slip finish. The Contractor shall clean floors and ensure that such have a uniform glossy finish. The Contractor shall clean non-slip floors and ensure such have a uniform matte finish. The Contractor shall perform services at the specified frequencies. Damp Mopping: The Contractor shall damp mop floors to ensure that floors are clean and sanitized. The Contractor shall damp mop uncarpeted floors, including stairwells and elevators. The Contractor shall remove scuff marks, spots, and dried stains. The Contractor shall perform services at the specified frequencies. Stripping and Coating: The Contractor shall strip and coat floors. The Contractor shall coat floors to ensure continuous protection. The Contractor shall strip and coat uncarpeted floors, including stairwells and elevators. The Contractor shall ensure there is no buildup or residue on baseboards, mop boards, cove base, and kick plates. The Contractor shall apply sufficient coats of product to protect floors from traffic and use. The Contractor shall use floor products that result in a non-slip finish. The Contractor shall clean floors, and ensure suck are free of previously applied coats, and have a uniform glossy finish. The Contractor shall clean non-slip floors, and ensure such have a uniform matte finish. The Contractor shall perform services at the specified frequencies. Carpet and Rug Deep Cleaning: The Contractor shall deep clean carpets and rugs to ensure that floors are clean and available for use in a timely manner. Acceptable methods for deep cleaning include shampooing, chemical extraction, steam cleaning, and other similar deep cleaning processes. The Contractor shall ensure that carpets and rugs are dry and passable within 12 hours upon completion of cleaning. The Contractor shall perform services at the specified frequencies. Restroom Services: The Contractor shall service restrooms in buildings to ensure these rooms are clean, sanitary, and stocked with sufficient supplies. The Contractor shall inform the COR when dispensers and fixtures are damaged or missing. The Contractor shall clean locker rooms and showers as part of restroom services. The Contractor shall ensure restrooms are clean and sanitary consistent with the specified service class. The Contractor shall ensure that restrooms are adequately stocked with restroom supplies. The Contractor shall perform services at the specified frequencies. Restroom Cleaning: The Contractor shall clean and disinfect restrooms to ensure they are clean, sanitary, and free of offensive odors. The Contractor shall ensure all cleaning materials and equipment used in restrooms are not used in any other areas outside the restrooms. The Contractor shall ensure cleaning materials, to include sponges, cloths, brushes, and similar items, used to clean toilets, urinals, floors, and walls are not be used to clean showers, lavatories and sinks. The Contractor shall disinfect all restroom floors, walls, partitions, fixtures, mirrors, and shower areas. The Contractor shall remove all graffiti from restroom surfaces. The Contractor shall perform services at the specified frequencies. Restroom Servicing: The Contractor shall service restrooms to ensure they are stocked with sufficient supplies and empty waste containers. Restroom supplies include toilet paper, toilet seat protectors, soap, and paper towels in all dispensers. The Contractor shall collect all waste from all restrooms. The Contractor shall move all waste to designated refuse containers. The Contractor shall pick up and properly dispose of all waste that is dropped during the waste removal process. The Contractor shall empty restroom waste containers, as well as clean, and replace waterproof liners. The Contractor shall perform services at the specified frequencies. Group Shower/Locker Room Cleaning: The Contractor shall provide cleaning services in group shower/locker rooms to ensure areas are clean and sanitary. The Contractor shall ensure that cleaning materials and equipment used in shower/locker rooms are not used in any other areas outside the shower/locker rooms. The Contractor shall ensure that cleaning materials, including sponges, cloths, brushes, and similar items, used to clean toilets, urinals, floors, and walls are not used to clean showers, lavatories and sinks. The Contractor shall collect all waste from all shower/locker rooms. All waste shall be moved to designated refuse containers. All waste that is dropped during the waste removal process shall be picked up and properly disposed. The Contractor shall empty waste containers, clean, and replace waterproof liners. Shower/locker room supplies include toilet paper, toilet seat protectors, soap, and paper towels in all dispensers. The Contractor shall perform services at the specified frequencies. Restroom and Kitchenette Maintenance: The Contractor shall provide maintenance services to restrooms and kitchenettes. Maintenance services include plumbing inspections to all pipes and drains to ensure leaks are found in a timely manner; battery changes in automatic flushers; and water filter changes to Point of Use water dispensers and kitchenette potable water faucets. The Contractor shall perform services at the specified frequencies. Plumbing Inspections: The Contractor shall provide monthly visual inspections to all kitchenette and restroom faucets, drain lines and any additional visible plumbing. In the event that a leak is discovered, the Contractor shall immediately notify the COR. The Contractor shall provide a monthly report of plumbing inspection findings to the COR no later than the 10th of each month. Automatic Flushers and Faucets: The Contractor shall replace the batteries in automatic flushers/faucets when replacement light appears or when the flusher/faucet no longer operates properly. Locations for the automatic flushers and faucets are listed in Attachment 002. The Contractor shall supply all tools, parts and labor for this requirement. The Contractor shall provide a monthly report of all battery replacements no later than the 10th of each month. Water Filters: The Contractor shall provide annual servicing to the approximately 125 freestanding Point of Use (POU) water dispensers and approximately 250 kitchenette potable water faucets at various buildings and locations throughout the Naval Surface Warfare Center, Carderock (NSWCCD) West Bethesda site listed in Attachment 003. The contractor shall submit a report, to include when the filter was changed and the circumstances that warranted the action, to the COR by the end of the performance year. POU Water Dispensers: The Contractor shall service all freestanding POU water dispensers annually, and as specified in the most recent manufacturer's maintenance list, or when taste or odor problems are reported to the Contractor, in order to maintain both proper operation and any warranty protection on the refrigeration and cold water system components, as well as the heating element and hot water components, if so equipped. The Contractor shall purchase all replacement parts and components from an authorized representative or supplier. The Contractor shall supply all tools, parts and labor for this requirement. Kitchenette Potable Water Faucets: The contractor shall replace the kitchenette potable water faucet filter cartridges yearly, and as specified in the most recent manufacturer's maintenance list. The Contractor shall replace all filters (Part # Aqua Pure C-LC) for disinfection, sanitization, and lead removal on all units, and repair defective units with replacement parts, as needed to maintain a minimum current condition of drinkable water for human consumption. All servicing and sanitizing shall be in accordance with the manufacturer's recommended procedures. All replacement components and replacement units shall comply with the requirements of Section 1417 of the Safe Drinking Water Act (SDWA) and Section 9 of American National Standards Institute (NSF/ANSI) Standard. The Contractor shall supply all tools, parts and labor for this requirement. Building Perimeter Services: The Contractor shall provide building perimeter services to buildings. The building perimeter is defined as the area within fifteen feet from the building outside wall and shall be extended to include associated porches, patios, sidewalks, and designated smoking areas. Building perimeters shall be consistent with the specified service class. The Contractor shall perform services at the specified frequencies listed in Attachment 004. Debris Removal: The Contractor shall remove debris from the building perimeter. The Contractor shall deposit all debris in the designated waste container. Building perimeters shall be clear of debris. The Contractor shall perform services at the specified frequencies. Emptying Perimeter Waste Containers: The Contractor shall empty perimeter waste containers and ensure they are clean. The Contractor shall empty waste containers, excluding dumpsters, located in the perimeter area. The Contactor shall pick up all waste around the containers. The Contractor shall collect and dispose of items placed adjacent to waste containers. The Contractor shall empty ash urns and refill or replace sand as necessary. The Contractor shall pick up and properly dispose of all waste that is dropped during the waste removal process. The Contractor shall provide waterproof liners and replace when needed. The Contractor shall empty and clean waste containers. The Contractor shall perform services at the specified frequencies. Unscheduled Services: The Contractor shall respond and complete requests for minor cleaning tasks between scheduled service intervals to ensure spaces and surfaces are clean. Typical unscheduled services include clean-up of overflowed restroom fixtures, spills, bodily fluids, muddy or wet entrances, broken glass, carpet spot cleaning and other similar items. The Contractor shall perform services at the same level required for similar types of services as set forth in item Recurring Work 3.2. An unscheduled service is limited to two (2) labor hours or $100 of labor and materials cost per occurrence (for estimating purposes the contractor should estimate 25 instances per year). The Contractor shall notify the COR upon identification that the unscheduled services will exceed the unscheduled service limit. The Government may issue non-recurring work for services exceeding the unscheduled service limit. When such circumstances arise, the Government will only be liable for the amount of cost exceeding the unscheduled service limit. The Contractor shall submit an Unscheduled Services Report to the COR. The Contractor shall complete unscheduled services within two (2) hours after notification. Non-Recurring Work: Nonrecurring work will consist of Unit Priced Tasks and Unit Priced Labor Work which may be ordered by the Government as separate on an as needed basis. The Contractor shall provide costs associated with exterior window cleaning (requirements listed in 3.4.1 Exterior Window Cleaning) and additional tasks ordered outside of the specified frequencies. Technical Instruction shall be used. Exterior Window Cleaning: The Contractor shall clean window surfaces and adjacent areas. Where storm windows exist, the Contractor shall clean both sides of the storm window and the outside of the inner glass. When screens are present, the Contractor shall remove and clean the screen such that it is free of debris and dust before reinstalling over cleaned windows. Work will not be considered complete until screens are reinstalled. Contractor-Furnished Items: Except for items identified as Government Furnished, the Contractor shall provide all equipment, materials, parts, supplies, components, and facilities to perform the requirements set forth in this Contract. The COR or Contracting Officer (KO) may inspect Contractor-furnished items for adequacy and compliance with contract requirements. The Contractor shall remove and replace inadequate or unsafe items at no cost to the Government. The Contractor shall not bring materials containing asbestos, lead, and polychlorinated biphenyls (PCBs) onsite. The Contractor shall use energy efficient tools and equipment when available. The COR or KO may at any time require the Contractor to provide Samples, Safety Data Sheets (SDS) or Manufacturer's Data Cut Sheets of Materials used in this Contract. Personnel Requirements: The Contractor shall comply with the personnel requirements stated below. Key Personnel: The Contractor shall submit a List of Key Personnel and Qualifications as a part of its proposal. The Contractor shall provide any additional information requested by the COR or KO necessary to certify the qualifications of key personnel. The Contractor shall submit an Organizational Chart showing lines of authority of the key personnel and on-site supervisor(s) for this contract as a part of their proposal. The chart shall include names of personnel and their position title in this contract. As a minimum, the Contractor shall include the Project Manager, Quality Manager, Site Safety and Health Officer (SSHO), Environmental/Energy Manager, and on-site supervisor(s) and who they will report directly to for this contract. Key Personnel labor category qualifications are provided in Attachment 005. The key personnel shall be revised as applicable for the contract. Employee Requirements: The Contractor shall provide experienced, qualified, and capable personnel to perform the work in this contract. Personnel shall be fully knowledgeable of all safety, environmental, and energy requirements associated with the work they perform. Personnel shall speak, read, and comprehend English to the extent that the contractor personnel can perform the contract requirements and comply with installation emergency procedures. Employee Certification and Training: The Contractor shall maintain personnel certification, training, and licensing records for employee requirements specified herein and within all technical annexes/sub-annexes. Certification, training, and licensing records shall be kept current and on file for the duration of the contract including all option periods. Records shall be made available for Government review within four (4) hours of request. Employee Appearance: The Contractor shall ensure that all employees present a professional appearance that is appropriate for their position. The KO reserves the right to determine the acceptability of any clothing worn. All Contractor/subcontractor employees working under this contract shall be identified by a distinctive (Prime Contractor) nameplate, emblem, or patch attached in a prominent place on an outer garment. Employee identification shall not be substituted for station required passes or badges. Monthly On-Site Labor Report: The Contractor shall submit a Monthly On-Site Labor Report to the COR. This report is a compilation of employee-hours worked each month for all site workers, both prime and subcontractor. Quality Management System (QMS): The Contractor shall establish and maintain a complete Quality Control (QC) program to provide an effective and efficient means of identifying and correcting problems throughout the entire scope of operations. The contractor shall provide a copy of the Quality Control Program to the PCO and COR as part of their proposal. Quality Control Inspections: The Contractor shall establish and maintain an inspection system to ensure work performed conforms to the contract requirements. This QC Inspection shall occur monthly. The Contractor shall maintain a file of all scheduled and performed QC inspections, inspection results, and dates with details of corrective and preventive actions. The file shall be the property of the Government and made available at all times during the Governments regular working hours. A copy of the findings in the monthly inspection report shall be submitted to the COR monthly. Bloodborne Pathogen Exposure: The Contractor shall comply with 29 CFR-1910.1030 at all times if personnel are performing work where they may be exposed to blood or other potentially infectious materials. The Contractor shall have an established Exposure Control Plan accessible to employees. This plan shall be reviewed annually and comply with 29 CFR-1910.1030. SPECIAL QUALIFICATIONS N/A GOVERNMENT FURNISHED: The Government will furnish water and electricity at existing outlets required for the contractor to perform work under the contract. The Contractor may request information concerning the location of existing outlets from the KO. The Government will not furnish facilities, equipment, or materials. CONTRACTOR FURNISHED: The Contractor shall provide and maintain, at its expense, the necessary service lines from the existing Government outlets to the work site. The Contractor shall provide and maintain backflow prevention devices on connections to domestic water lines and electrical transformer provisions on connections to electric lines. Meet all Federal, State, local, and installation codes and regulations for backflow prevention devices and electrical transformer provisions. Services required by the Contractor, for which there are no available Government outlets, shall be provided by the Contractor at no cost to the Government. During non-routine operations, the Contractor shall consult with the Government prior to using any drain. SECURITY REQUIREMENTS The Contractor shall comply with all Federal, state, and local security statutes, regulations, and requirements. The Contractor shall become acquainted with and comply with all Government regulations as posted, or as requested by the KO when required to enter a Government site. The Contractor shall ensure that all security/entrance clearances are obtained. Employee Listing: The Contractor shall maintain a current Employee List and submit monthly to the COR. The list shall include employee's name, supervisor, company, and level of security clearance. Vehicles: The company name shall be displayed on each of the Contractor's vehicles in a manner and size that is clearly visible. All vehicles shall display a valid state license plate that complies with State Vehicle Code. Vehicles shall meet all other requirement of the State Vehicle Code, such as safety standards, and shall carry proof of insurance and state registration, if applicable. Passes and Badges: Contractor personnel shall follow all directives and policies set forth by the Department of Defense (DOD), Department of the Navy (DON), Naval Sea Systems Command (NAVSEA), and the NSWCCD Security Division (105). Personnel requiring network access to perform duties assigned within the performance work statement shall be able to obtain and maintain a properly adjudicated Tier 3 (T3) or similar in scope Personnel Security Investigation (PSI) - (NACLC/ANACI/T3R) investigation. Upon proper adjudication of a T3 or similar in scope PSI, the contractor will be issued a Common Access Card (CAC) in order to access facilities and work stations with network access. Upon completion of the contract, removal from position, or a change in status of the T3 investigation, the contractor shall return their CAC to the Security Division. Personnel unable to maintain a T3 investigation shall be removed from the contract and replaced with an equally capable contractor with a properly adjudicated T3 investigation. For personnel not requiring network access shall have a Tier 1 (T1) or similar in scope PSI investigation.Contractor employees without current eligibility are required to complete the appropriate (PSI) commensurate with position filled. NSWC Carderock Division (Code 105 Security) will coordinate PSI for the contractor(s) requiring eligibility. The Contractor requires access to controlled unclassified information (CUI). CUI is official information that requires the application of controls and protective measures for a variety of reasons and has not been approved for public release, to include technical information, proprietary data, information requiring protection under the Privacy Act of 1974, and Government-developed privileged information involving the award of contracts. CUI is a categorical designation that refers to unclassified information that does not meet the standards for National Security Classification under Executive Order 13526, but is pertinent to the national interest of the United States or to the important interests of entities outside the Federal Government, and under law or policy requires protection from unauthorized disclosure, special handling safeguards, or prescribed limits on exchange or dissemination. The Contractor shall not have access to Controlled Unclassified Information (CUI). Contractor Personnel Identification - In the performance of this contract, Contractor employees shall identify themselves as Contractor personnel by introducing themselves or being introduced as Contractor personnel and by displaying distinguishing badges or other visible identification for meetings with Government personnel. Contractor personnel shall appropriately identify themselves as contractor employees in telephone conversations and formal and informal written correspondence. Contractor personnel shall wear their CAC on their outer most layer of clothing above the waist. CACs shall be visible at all times unless connected to a work station. CACs shall be removed from work stations every time personnel leave their work station. Lost or stolen CACs shall be reported to the contractor's Cognizant Security Officer, the COR, and the Security Division immediately. Contractor personnel shall maintain control of their CAC at all times, both onsite and offsite. CACs shall not be photographed or photocopied. CACs shall only be used by those to which they are assigned and shall not be shared. Personnel not requiring network access to perform duties assigned within the statement of work shall be able to obtain and maintain a properly adjudicated Defense Biometrics Identification System background check. The check will be performed at no cost to the Contractor at time of the proposal submission or at the very least before commencing any work at NSWCCD, and must maintain the level of security required for the life of the contract in order to receive an electronic ID card and be issued a Proxy Card to gain access to work areas. These Proxy Cards will be issued by Access Control Personnel at the Base Security Office. Upon completing contract requirements Proxy Cards shall be returned to Access Control Personnel at the Base Security Office. Access to Buildings: The Contractor shall monitor and control access into restricted areas under their responsibility, allowing only those individuals who have been properly cleared into restricted areas or other controlled access areas. The Contractor shall comply with security requirements, plus those imposed by the installation Commander at all times. Personnel with access to special areas will have the appropriate screening and/or security clearance, and personnel requiring routine access to restricted areas will wear special badges authorizing access for those areas. Contractor personnel shall not enter restricted or controlled areas or installation facilities unless specifically authorized in performance of their duties. The Contractor shall secure all buildings and facilities entered during non-duty hours and will secure all building and facilities under the Contractor's cognizance at the end of each work day or shift period. Access Arrangements: The Contractor shall make all arrangements through the appropriate office necessary to obtain access to buildings, facilities and other work areas, and when necessary, arrange for them to be opened and closed by the controlling authority. The Government may issue keys to the Contractor. The Contractor shall use due diligence and be responsible for compromised security systems to include replacement costs that result from its action or inaction. Escort Arrangement for Secured Areas: The Contractor shall make arrangements for Government escort into secured areas requiring escort. The COR will provide information on applicable buildings, spaces and the appropriate point of contact. The Contractor may experience delays while waiting for escorts. The Government estimates the wait period can be up to 15 minutes. The Contractor shall notify COR and appropriate point of contract if an escort is not available after 15 minutes and access to accomplish the work is denied. Unscheduled requirements, e.g., trouble calls, may require a longer wait for an escort. Safety Requirements The Contractor shall develop and implement a Safety Program detailing how the Contractor plans, staffs, performs, and controls all safety practices while delivering best value services to the Government without any accidents or mishaps. The Contractor's safety program shall comply with all safety standards identified in the U.S. Army Corps of Engineers Safety and Health Requirements Manual, EM 385-1-1 and Public Law 91-596, Occupational Safety and Health Act. Any reference to "USACE" facilities, property, or equipment specified in EM 385-1-1 should be interpreted as Government facilities, property, and equipment. Accident Prevention Plan (APP): The Contractor shall develop and implement a site Accident Prevention Plan (APP). The APP shall be prepared by the Contractor's SSHO and shall be followed by all Contractor employees, subcontractors, and vendors at each service site. The APP shall follow the abbreviated format and include, as a minimum, elements addressed in Appendix A of EM 385-1-1. The Contractor shall submit an APP to the COR and KO for acceptance. The Contractor shall review, update, and submit revisions to the APP whenever a change in work conditions, hazards, or activities occur. The Contractor shall not commence work until the APP has been accepted. Once accepted by the COR or KO, the APP and attachments will be enforced as part of the contract. Disregarding the provisions of this contract or the accepted APP will be cause for stopping of work, at the discretion of the COR, until the matter has been rectified. Accident and Damage Reporting: The Contractor shall notify the KO as soon as practical, but no more than four (4) hours after any accident meeting the definition of Recordable Injuries or Illnesses or High Visibility Accidents, property damage equal to or greater than $2,000. Within notification include Contractor name; contract title; type of contract; name of activity, installation or location where accident occurred; date and time of accident; names of personnel injured; extent of property damage, if any; extent of injury, if known, and brief description of accident (to include type of equipment used, PPE used, etc.). Preserve the conditions and evidence on the accident site until the Government investigation team arrives on-site and Government investigation is conducted. The Contractor shall conduct an accident investigation for recordable injuries and illnesses, for accidents requiring Medical Treatment, property damage accidents resulting in at least $20,000 in damages, and near misses as defined in EM 385-1-1, to establish the root cause(s) of the accident. Accident Reporting and Notification Criteria: The following criteria and definitions apply to the accident reporting requirements specified above: Recordable Injuries or Illnesses. Any work-related injury or illness that results in: Death, regardless of the time between the injury and death, or the length of the illness; Days away from work (any time lost after day of injury/illness onset); Restricted work; Transfer to another job; Medical treatment beyond first aid; Loss of consciousness; or A significant injury or illness diagnosed by a physician or other licensed health care professional, even if it did not result in (1) through (6) above. High Visibility Accident. Any mishap which may generate publicity or high visibility. Medical Treatment. Treatment administered by a physician or by registered professional personnel under the standing orders of a physician. Medical treatment does not include first aid treatment even through provided by a physician or registered personnel. Fire Protection: The Contractor shall know where fire alarms are located and how to activate them. The Contractor shall handle and store all combustible supplies, materials, waste and trash in a manner that prevents fire or hazards to persons, facilities, and materials. Safety Inspections and Monitoring: The Contractor shall conduct inspections of its work areas, job sites, and work crews every day work is being performed to ensure that all Contractor operations are being conducted safely. These inspections shall ensure: The site is safe and free of job-site hazards Proper PPE is being utilized and worn. Safe work practices and processes are being followed. Workers have access to Safety Data Sheets (SDS) for any/all chemicals used including environmentally friendly products. All equipment and tools are in good condition and being used safely. The Government reserves the right to inspect and monitor Contractor operations for safety compliance. In general, the Government approach will be to conduct Performance Assessment on the quality and effectiveness of the Contractor's safety program. The Government reserves the right to stop any work activity when it deems danger is imminent. Contractor personnel shall work in a safe manner and comply with all applicable safety regulations. The Contractor shall be subject to safety inspections of its work sites by the Government. Contractor safety records shall be available to the COR and KO upon request. Whenever the COR or KO becomes aware of any safety noncompliance or any condition which poses a serious or imminent danger or hazard to the health or safety of the public or Government Personnel, the COR or KO will notify the Contractor orally, with written confirmation, and request immediate corrective action. This notice, when delivered to the Contractor's representative or SSHO, shall be deemed sufficient notice of noncompliance and that corrective action is required. After receiving this notice, the Contractor shall immediately take corrective action. If the Contractor fails, delays, or refuses to promptly take corrective action, the COR or KO may issue a stop work order for all or part of the services or work until satisfactory corrective action has been taken. Whenever such a stop work order has been issued, the Contractor shall waive all equitable adjustments to the contract related to the stop work ordered issued. The Contractor shall include this requirement in all of its subcontracts and vendor contracts in support of contract safety. Emergency Medical Treatment: Contractor will arrange for their own emergency medical treatment. The Government has no responsibility to provide emergency medical treatment. Environmental Management and Sustainability The Contractor shall perform work under this contract consistent with the following Environmental Management System (EMS) goals and policy. Goals: Reduce purchase and use of toxic and hazardous materials; Expand purchase of green products and services; increase recycling; Reduce energy and water use; Increase use of alternative fuels and renewable energy; Integrate green building concepts in major renovations and new construction; Prevent pollution at the source; and Continual improvement. Policy: Protect public health and the environment by being an environmentally responsible member of the community; Preserve our natural, historic and cultural resources; Conserve natural resources by reducing what we discard, reusing items, and recycling materials, which includes purchasing products made from recycled materials; Integrate sound environmental practices into all our operations and business decisions; Integrate environmental protection requirements and pollution prevention initiatives into the early planning, design and procurement of facilities, equipment and material, as well as the planning and implementation of military training activities; Prevent or minimize pollution at its source as we seek out ways to eliminate or further minimize use of hazardous materials and generation of hazardous waste; Maintain a sound partnership with regulatory agencies to sustain our compliance with existing and new environmental laws and regulations; Enhance our program as we develop and implement an Environmental Management System; and Adhere to this policy, remind one another to do so, and ensure that our entire community knows this is our policy by our actions as well as our words. The Contractor shall maintain monitoring and measurement information to address the EMS goals and policy and provide the EMS Goals and Policy Measurement Information to the KO when requested. In the event an EMS nonconformance or environmental noncompliance associated with the contracted services, tasks, or actions occurs, the Contractor shall take corrective and/or preventative actions assume legal and financial liability for the noncompliance and take corrective action immediately to remedy the noncompliance. The Contractor shall ensure that its employees are aware of their roles and responsibilities under the EMS and how these EMS roles and responsibilities affect work performed under the contract. Environmental Protection: The Contractor shall comply with all applicable Federal, state, and local laws, regulations, and executive orders, and with base-wide instructions, standards, and permit requirements. All environmental protection matters shall be coordinated with the COR. Inspection of any of the facilities operated by the Contractor may be accomplished by the Installation Environmental Protection Coordinator, or authorized officials on a no-notice basis during Government regular working hours. The Contractor shall comply with the instructions of the cognizant Navy Medical Department with respect to avoidance of conditions which create a nuisance or which may be hazardous to the health of military or civilian personnel. The Contractor is responsible for ensuring that its employees receive applicable environmental and occupational health and safety training, and is kept up to date on regulatory required specific training for the type of work to be conducted onsite. All on-site Contractor personnel, and their subcontractor personnel, performing tasks that have the potential to cause a significant environmental impact shall be competent on the basis of appropriate education, training or experience. Non-Hazardous Waste Disposal: The Contractor shall dispose all wastes in accordance with all applicable Federal, state, and local laws, regulations, and executive orders, and with base-wide instructions, standards, and permit requirements. All non-hazardous, non-regulated debris and rubbish resulting from the work under this contract shall be disposed of at appropriate off installation waste handling facilities. Non-Hazardous wastewater shall be discharged to the sanitary sewer in compliance with DCWater standards. Non-storm water discharges containing hazardous waste, soap, detergents, degreasers, strippers, debris or that would result violation of any Maryland state water quality standard or permit shall be not release to the storm system. All regulated, non-hazardous waste shall be disposed of in accordance with all applicable Federal, state, and local laws, regulations, and with base-wide instructions. Hazardous Waste Disposal: The Contractor shall dispose of all hazardous waste in accordance with the Resource Conservation and Recovery Act and all other applicable Federal, state and local laws and regulations. No disposal of hazardous waste onboard the installation is allowed. Before wet washing begins, spills that contain Hazardous Materials, Hazardous Waste, Petroleum Oils and Lubricant shall be cleaned up using dry methods. Debris or absorbents are not suitable for release to the any drain and shall be swept up and disposed of in accordance with regulations. Spill Prevention, Containment, and Clean-up: The Contractor shall prevent, contain, clean up, and report all spills on Government property caused by the Contractor, in a manner that complies with applicable Federal, state, and local laws and regulations at no additional cost to the Government. In the event of a spill, the contractor calls the Fire Department at (202) 433-3333 and Government Technical POC. Protection of Endangered and Threatened Species (Flora and Fauna): The Contractor shall not disturb endangered and threatened species and their habitat. The Contractor shall carefully protect in-place and report immediately to the KO endangered and threatened species discovered in the course of work. The Contractor shall stop work in the immediate area of the discovery until directed by the COR to resume work. Noise Control: The Contractor shall comply with all applicable Federal, state and local laws, ordinances, and regulations relative to noise control. Asbestos Containing Material (ACM): Asbestos containing insulation, flooring, and other building materials may be encountered by the Contractor during the performance of work under this contract, and the Contractor shall remain alert to this possibility. If ACM is encountered or suspected in the performance of work, the Contractor shall avoid removing, sanding, abrading, or disturbing the material. The Contractor shall verbally notify the KO within one (1) hour and follow-up with written ACM Notification within 24 hours. Lead-Based Paint (LBP): LBP may be encountered by the Contractor during the performance of work under this contract, and the Contractor shall remain alert to this possibility. If LBP is encountered or suspected in the performance of work, the Contractor shall avoid removing, sanding, abrading, or disturbing the material. The Contractor shall verbally notify the KO within one (1) hour and follow-up with written LBP Notification within 24 hours. It is the Offeror's responsibility to bring to the attention of the Procuring Contracting Officer (PCO) at the earliest possible time, but prior to the solicitation closing date, any ambiguities, discrepancies, inconsistencies, or conflicts between the Statement of Work (SOW) and other solicitation documents attached hereto or incorporated by reference. Offerors shall submit all questions concerning this procurement, either technical or contractual, via email to the Government, at the earliest possible time, but at least 10 days before proposals are due. Offerors shall not engage in direct discussion with the technical representative. Offerors shall use the Pre-Proposal Inquires (Attachment A) form when electronically submitting its questions. Offerors shall submit the Pre-Proposal Inquiries (Attachment A) to Pamela Ganster, Contract Specialist, at the following email address below: Email: pamela.ganster1@navy.mil

Division 01 -	General Requirements.
Division 10 -	Specialties.
Division 11 -	Equipment.