Similar Projects
Reported | 04/06/2019 12:00 AM |
Project Title | D--Satellite TV Service for the Syracuse VAMC |
Physical Address | View project details and contacts |
City, State (County) | North Syracuse, NY 132124269 (Onondaga County) |
Category(s) | Single Trades |
Sub-Category(s) | Security/Communications |
Contracting Method | Competitive Bids. |
Project Status | Request for Quotations |
Bids Due | View project details and contacts |
Estimated Value | |
Plans Available from | Federal Agency |
Owner | View project details and contacts |
Architect | View project details and contacts |
Description | Maintenance and Support: Maintenance and support will begin after programming and testing is complete and accepted by the VA site. Maintenance and support will be provided throughout the option year periods, if exercised by the Government. The Contractor shall provide 24-hour/7-day/365-day (24x7x365) user support through a call center. The Satellite television service shall be available to a user on a 24x7x365. Maintenance shall be scheduled during off peak hours, after 3:00 pm. The Contractor shall provide 24x7x365 technical support. The Contractor shall provide on-site support when required by the VA. The Contractor shall physically respond onsite within 24 hours for issues that require onsite support. Contractor shall notify the Contracting Officer Representative (COR) at a minimum two hours prior to any onsite scheduled or repair work. Should current equipment break (receivers/modulators), replacement equipment (most current commercially available) shall be provided for installation to continue service. Installation Requirements: Should additional equipment be necessary, the Contractor shall procure all equipment and services necessary for the programming of Satellite television service. | ||||
Details |
|
||||
Bidder's List | View project details and contacts | ||||
Prospective Bidders | View project details and contacts | ||||
Project Documents |
Engineered Spec Sheet Architectural Plans Other Documents |