Reported 04/06/2019 12:00 AM
Project Title

D--Satellite TV Service for the Syracuse VAMC

Physical Address View project details and contacts
City, State (County) North Syracuse, NY 132124269   (Onondaga County)
Category(s) Single Trades
Sub-Category(s) Security/Communications
Contracting Method Competitive Bids.
Project Status Request for Quotations
Bids Due View project details and contacts
Estimated Value
Plans Available from Federal Agency
Owner View project details and contacts
Architect View project details and contacts
Description Maintenance and Support: Maintenance and support will begin after programming and testing is complete and accepted by the VA site. Maintenance and support will be provided throughout the option year periods, if exercised by the Government. The Contractor shall provide 24-hour/7-day/365-day (24x7x365) user support through a call center. The Satellite television service shall be available to a user on a 24x7x365. Maintenance shall be scheduled during off peak hours, after 3:00 pm. The Contractor shall provide 24x7x365 technical support. The Contractor shall provide on-site support when required by the VA. The Contractor shall physically respond onsite within 24 hours for issues that require onsite support. Contractor shall notify the Contracting Officer Representative (COR) at a minimum two hours prior to any onsite scheduled or repair work. Should current equipment break (receivers/modulators), replacement equipment (most current commercially available) shall be provided for installation to continue service. Installation Requirements: Should additional equipment be necessary, the Contractor shall procure all equipment and services necessary for the programming of Satellite television service.
Details
Division 27 - Communications, Common Work Results for Communications.
Division 28 - Electronic Safety and Security, Common Work Results for Electronic Safety and Security.
Bidder's List View project details and contacts
Prospective Bidders View project details and contacts
Project Documents
 Engineered Spec Sheet
 Architectural Plans
 Other Documents