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Last Updated 01/21/2021 12:25 PM
Project Title

Unified Communications and Contact Center Solution

Physical Address View project details and contacts
City, State (County) Yuma, AZ   (Yuma County)
Category(s) Single Trades
Sub-Category(s) Security/Communications
Contracting Method Competitive Bids.
Project Status Results
Bids Due View project details and contacts
Estimated Value
Plans Available from
Owner View project details and contacts
Architect View project details and contacts
Description

Qualified respondents (vendor, Value Added Reseller (VAR), or installer) of various solutions from qualified suppliers (manufacturer, provider, or supplier) to replace its aging telephone systems, all Avaya, with a new unified communications (UC) and contact center (CC) solution at all of its sites in the greater municipal area. The City also wishes to use this opportunity to evaluate new technology that will increase productivity and enhance service quality. The new platform will support a total of nearly 700 stations at more than 40 locations. The City of Yuma has retained Communication Strategies (consultant), an independent technology consulting firm, to assist in the design, evaluation, and implementation of this new platform.

Details

Division 27 - Communications, Common Work Results for Communications.
Division 28 - Electronic Safety and Security, Common Work Results for Electronic Safety and Security.

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Project Documents
 Engineered Spec Sheet
 Architectural Plans
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