Preventive and Emergency Maintenance of Perkin Elmer Janus Automated Liquid Handler Workstation System

The Contractor shall perform one (1) preventive maintenance inspection (PMI) during each 12- month performance period on each piece of equipment (5 total PMIs). Service shall consist of a thorough cleaning, calibration, adjusting, inspection, lubrication and testing of all equipment in accordance with the manufacturer’s latest established service procedures. All equipment shall be operationally tested through at least one (1) complete operating cycle at the end of each preventive maintenance inspection to assure optimum and efficient performance. 5.2 EMERGENCY SERVICE Emergency repair services shall be provided on an unlimited basis during each 12-month performance period at no additional cost to the Government. Upon receipt of notice that any part of the equipment is not functioning properly, the Contractor shall, within seventy-two (72) hours, furnish an authorized, OEM-trained service representative to inspect the equipment and perform all repairs and adjustments necessary to restore the equipment to normal and efficient operating condition. Emergency service calls shall not replace the necessity for scheduled PMIs. 5.3 REPLACEMENT PARTS The Contractor shall furnish all required non-consumables and supplies replacement parts at no additional cost to the Government. Parts shall be genuine OEM parts, new or re-manufactured to original equipment specifications. 5.4 TECHNICAL SERVICE The Contractor shall provide unlimited technical instrument support by an OEM-trained representative via email and/or via phone (toll-free) to troubleshoot the instrument operation during normal business hours. 5.5 SERVICE EXCLUSIONS The Contractor shall not be responsible for any repairs necessitated by abuse, neglect, vandalism, Acts of God, fire or water. These repairs shall be the subject of a separate purchase order and shall not be performed under this purchase order. 5.6 PERSONNEL QUALIFICATIONS Personnel shall be OEM authorized and trained. Service Representatives shall have a minimum of one (1) year OEM experience in the servicing of the type of OEM equipment described in this Statement of Work. All primary service personnel shall have at least one backup support person with at least the same level of expertise. 6.0 PERIOD OF PERFORMANCE The period of performance shall consist of one (1) 12-month base period, plus four (4), 12-month option periods as follows: Base Period: September 1, 2020 to August 31, 2021 Option Period 1: September 1, 2021 to August 31, 2022 Option Period 2: September 1, 2022 to August 31, 2023 Option Period 3: September 1, 2023 to August 31, 2024 Option Period 4: September 1, 2024 to August 31, 2025

Division 01 -

General Requirements, Quality Control, Testing and Inspecting Services.